Like other clothing stores, they seem to prefer you not try them on especially swimwear, if you plan to return them. Day Service. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Please remember to keep your proof of postage. As we are a UK based company, our products will come with UK sizing, but not to worry, all product sizes have been converted accordingly to match sizes in your country. USA Standard. Click here to find your nearest Hermes Parcel Shop location. You can return your items in a few simple steps by using ReBOUND. Offer must be purchased by selecting option at checkout. Download your returns label here, and post back to us from your local post office. Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. items in their original packaging. Please return unsuitable items in their original packaging. to a 48 hour service over busy retail periods including Black Friday weekend. California Transparency in Supply Chains Act. For hygiene reasons, pierced jewellery is non-refundable. Book your tickets @ Allegiant Air Phone Number (888) 405-4318. Visit www.doddle.com/prettylittlething. Great news! You can return your PrettyLittleThing order FREE via any newsagent or corner shop that offers the Hermes service. EXPLORE OUR RETAILERS . }); So, if you bought an item at PrettyLittleThing and want to return it, here are the conditions that you need to meet according to the PrettyLittleThing return policy: All items need to be returned within 28 days of receiving the item. HOW DO I RETURN AN ITEM FROM USA OR CANADA? case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': As soon as we have processed your refund, you will receive an email notification. 15% Off. You can return your item to us and place a new order to receive the item of your choice. USA Express Shipping. Quick and easy returns through our Returns Portal! What is PrettyLittleThings return policy? Place your parcel in the dropbox or give it to an ASDA colleague. or Indigo. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? To make sure you receive your items ASAP, we start processing your order as soon as we receive it. Your dispatch email, if your order is going to be sent in multiple parts then your dispatch email will only include some of the items you ordered, you will then get another dispatch email. Returning an item from Pretty Little Thing online store is easy. No printer? Unlimited Next Day Delivery does not apply to Nominated Day Service. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label for US here or Canada label here. For hygiene reasons, pierced jewellery is non-refundable. Label the axes - Labelling the axes gives your viewer context. follow the steps to print your own returns label.Once completed, you will receive an email with instructions on how to return your item and a tracking link. UK customers also have the option to returns items via Royal Mail tracked returns. Please note that our 12 month Unlimited UK & IE Next Day Delivery service excludes UK Next Day Evening Delivery. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in . 2 - 3 Working Days (If ordered before 9pm) 3.99. This comes at a one off payment of 9.99 for a whole year of unlimited UK delivery. There are a couple of other ways to cancel your contract with us. Youll need a packing slip, the shipping label, and the items within a waterproof and sealed parcel. Pretty Little Thing does not pay return shipping. switch((this.value.toLowerCase())){ Make an account here. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. Pretty Little Thing does offer what amounts to an exchange policy, but it probably doesnt work the way you think. However, unsuitable items must be returned in 14 days. Remember to request a receipt as proof of postage. It will typically be followed by a 'courier received' scan, once the courier is in receipt of the parcel. Its not clear on their website if they offer the ability to know where your return is and how far along it is in the process. CAN I RETURN MORE THAN ONE ORDER IN ONE PARCEL? Defective products at Pretty Little Thing are handled a little differently. This can be found in Order History in 'My Account'. Unfortunately, Pretty Little Thing does not offer free return shipping, so return labels are at your own cost. Unfortunately, we are currently unable to process exchanges. Then take it to your nearest locker, streetbox, PUDO or Post Office to send it off - its that easy! Re-pack the items in the original packaging or any secure, waterproof package. case 'new zealand': jQuery('.s-nz').show(); break; [CDATA[ If you have any problems or forget any information, please contact your bank. Pretty Little Thing jeans seem to be mostly form-fitting and with hundreds of different styles. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can findhere. CAN YOU SHIP TO A DIFFERENT ADDRESS OTHER THAN MY BILLING ADDRESS? EXTRA 23% OFF. Sorry! If you have any problems or forget any information, please contact your bank. Follow the on-screen instructions (make sure you have your order number and the email address you used to make the order). Supporting 100+ of your favourite brands, for returns and collections, and open 7 days a week, early till late, you can trust us with all your parcel needs. We reserve the right to request evidence, before issuing any refund of the price paid and/or any associated shipping costs. We are unable to deliver to APO/FPO addresses, Canada, International countries, as well as P.O. If the code is valid your discount will be applied! Whether you're here to transform your pantry or label your entire house, Pretty Little Designs has a solution for every room, shelf, and lifestyle. For more size charts on their specialty . PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com, Write to us via post: PrettyLittleThing.com, Heasandford Industrial Estate, Widow Hill Road, Burnley, BB10 2BQ. Download your post label here. Bless someone by giving to them! No worries, we offer returns. If there are no safe places or available neighbours, the courier will notify you and attempt re-ship the next working day. Swimwear and underwear cannot be returned for health and hygiene reasons. When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. Postcode restrictions apply), Next working day (if ordered before midnight). Kingwood, TX 77345. PLT discount code for 20 . UK Next Day. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! 4. . No stress. We got you girl. Women's Clothing. $5. The items need to be unwashed and unworn. but now people are accusing Pretty Little Thing and Topman of removing the labels from cheaper branded clothing and selling them as their own for double the price. They might. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. Very good customer service and very reassuring. Find out more and where to find your nearest Doddle store here. Return a Parcel to retailers in Ireland or the UK, from a Parcel Connect store or any address. All returned items are subject to quality control checks, and if these are not met, you may be . link next to the login button and follow the instructions. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. Heres Items must be returned within 28 days of receipt. Sorry to hear you havent received a part of your order! case 'australia': case 'american samaoa': jQuery('.s-aus').show(); break; 3D Secure is an added layer of security for credit and debit card purchases online. Pretty Little Thing Womens Mini Dress 8 Black Blend - Other. They also do not offer to pay for return shipping, which is rather unique and might be attempting to keep people from returning products. add. . Your refund should be processedwithin 3-5 working days of you dropping your parcel off at your local post office / collection point. For all international customers, please return unsuitable items within 28 days of receiving your parcels. Please note, the portals are country specific and you may need a printer for your label: Unfortunately we do not refund delivery charges on any orders. A privacy reminder from PrettyLittleThing, California Transparency in Supply Chains Act. Refunds will be credited back to the card they were paid from. Remember to add your order number if you download a new returns label. If you do not receive your refund within 2 weeks, you should certainly contact them to see whats happening. A return should be processed within 3-5 days. This payment can be made with either a credit card or PayPal. If you don't have an account - that's ok, you can still return your products. Now you are. There is a returns label included in your parcel. If you have misplaced this label, you can download a new one below. published 1 week ago. case 'new zealand': jQuery('.s-nz').show(); break; You can contact our Customer Services by clicking "Contact Us Here". Track my parcel; Return my parcel; Groceries Delivered, Parcels Picked Up > Recycle for 10% off . **Some orders may be sent in multiple parts, you will receive multiple dispatch emails if your order has been split shipped. We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. Too well dressed to stress? Get up to 75% off plus an extra 12% off with this PrettyLittleThing discount code. If youre a customer in the EEA, you get 14 days to cancel your contract with us. A Canada label can be found here. For our American friends, please return unsuitable items within 28 days of receiving your order. The parcel is being sorted at one of our National Hubs and will shortly be on its way to your local shipping depot. Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. // . 9.60. We've gone paperless! If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? To keep an eye on your return, track . However, the entire collection runs a little bit small. You can return your item to us and place a new order to receive the item of your choice. The increased popularity of the brand in the last number of years has resulted in a rise in those seeking out the Pretty Little Thing return policy. Please return items in their original packaging. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. Please don't hesitate to contact us here if you continue to experience problems. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. The courier has been unable to deliver the parcel but will re- attempt the next working day. Received your PrettyLittleThing garms but arent 100% in love? Returns Label for UK Customers can be found here, We're sorry, but we are unable to offer free returns for international customers, returns must be made at your own cost. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. A returns label for your local returns center will be included in your parcel. Does Pretty Little Thing pay return shipping? Print off, attach to your parcel and take to the post office. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. $15. Select your preferred return option (Label free and print in-store options are available). Your friendly local courier will collect your return from an address of your choice. For delivery codes, enter the code and select the applicable delivery method before } You`ll then receive a full refund as per the policy above. For a full breakdown on what items are eligible to return please see WHAT IS YOUR RETURNS POLICY?. See Also: Next Return Policy Is it 28 Days For a Refund? Expired. Pretty Little Thing is a well-known clothing brand targeting a female audience and part of the Boohoo family. Quick and easy returns through our Returns Portal! In the United States, you can choose to use the eParcel Return service, which provides you with a label for $6.95, or ship the return using your own preferred shipping service. Pretty Little Things ships to the United States. - Gaming . Printing a shipping label with a packing flip should be good enough for Pretty Little Thing and proof of your purchase. Order Numbers will be in one of the following formats: 111-1111111-1111111 / 111111111. If this is not available in your area then you will need to contact your local post office. Just repack your item(s) in the original packaging with all the tags attached. Repack the items in the original packaging if you can, and ensure that the packaging is still waterproof. To make it short, no. You'll get an email once we receive your returned item. Instead of indicating which item you want instead during the exchange process, youll want to initiate a return process. Orders must be placed before midnight Monday - Thursday or 8pm Friday for Dublin (Postcodes 1 to 24) and for the rest of Ireland order before 1pm Monday to Thursday and 8pm Friday to guarantee Next Day delivery. We're sorry but we are unable to offer a free returns service. Once we have confirmation of your parcel from eParcel Return we will issue your credit, this usually takes up to 10 business days. If youre a customer in the UK or EEA, you get 14 days to cancel your contract with us. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com. Repack your unwanted items with all of the tags still attached, ideally in the original packaging. Items must be returned within 28 days of receiving your order. Date of experience: January 15, 2023 For UK & ROI customers, you are able to return unsuitable items within 14 days of the date shown on the dispatch note. }); 20 January. Below, you will find their clothing size chart in inches. Please return items in their original packaging. case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': Does Pretty Little Thing take returns without a receipt? Beauty products and accessories cannot be returned. 5 - 7 working days. Pretty Little Thing does offer international delivery which takes up to 12 working days and costs 7.99. updated as shipped to the address set out in the Dispatch Confirmation). Package up your unwanted purchase with a note inside including your name and order number (you'll find this on your confirmation email). toyou, the new parcel Click & Collect and Return service from Asda. Youll be sent an email with your returns Yes, you can have your parcel shipped to an alternative address; however, this needs to be done at the time of purchase. If nobody is home to receive the parcel, the shipping company will leave a card saying that they have attempted to deliver, and provide you with details on where the parcel has been shipped to. Print off, attach to your parcel and take to the post office. Returning from Canada A Canada label can be found here. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. We understand that within this limited time frame finding affordable delivery can be difficult. If you wish to return your items to PrettyLittleThing, we offer FREE returns for UK Customers. PrettyLittleThing *Unlimited Next Day costs 7.99 and is valid for a 12 month period. USA Express. JavaScript seems to be disabled in your browser. UK Customers can download a new one here and international customers can download HOW LONG DOES IT TAKE TO PROCESS MY RETURN? When it comes to serving you the latest dose of women's fashion, we've got hundreds of new product dropping daily for everything your #OOTD needs. All International Customers who wish to return their items can use the returns label found here. Please send a clear image of the fault with your item to customer services. Customers need a registered PrettyLittleThing account to subscribe. Please return items in their original packaging. up to 4 business days. [CDATA[ Re-pack your item(s) in the original packaging with labels and tags still attached. Just pop in, try it out in store. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. Select a retailer, create your label, and drop it off or have it collected! If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. Click here for additional information: www.boohoocapricingsettlement.com. This is fast fashion accelerated. case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; You must have JavaScript enabled in your browser to utilize the functionality of this website. You`ll then receive a full refund as per the policy above. Pretty Little Thing return policy asks that you return items within 28 days of processing the order for refund or exchange. CAN Standard. Please do not post the package without obtaining a receipt of postage. case 'albania': case 'andorra': case 'armenia': case 'austria': case 'azerbaijan': case 'belgium': case 'bosnia-herzegovina': case 'bulgaria': case 'croatia': case 'cyprus': case 'czech republic': case 'denmark': case 'estonia': case 'faroe islands': case 'finland': case 'georgia': case 'germany': case 'gibraltar': case 'greece': case 'greenland': case 'holy see': case 'hungary': case 'iceland': case 'italy': case 'kosovo': case 'latvia': case 'liechtenstein': case 'lithuania': case 'luxembourg': case 'macedonia': case 'malta': case 'monaco': case 'montenegro': case 'netherlands': case 'norway': case 'poland': case 'portugal': case 'romania': case 'san marino': case 'serbia': case 'slovakia': case 'slovenia': case 'spain': case 'svalbard and jan mayen islands': case 'sweden': case 'switzerland': case 'xk': jQuery('.s-eu').show(); break; 10% OFF. Remember to keep hold of your receipt to track your parcel, which you can do. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! 5. Up to 80% Off Everything* + Plus an Extra 15% Off (All customers) However, unsuitable items must be returned in 14 days. Shipping will be re-attempted 3 times before being returned to the depot and retuned back to PrettyLittleThing. Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. (Including Canada and EU) For international returns (excluding US, AUS/NZ and Germany) you can send your items back by using post office counters. You must have JavaScript enabled in your browser to utilize the functionality of this website. case 'afghanistan':case 'algeria': case 'angola': case 'anguilla': case 'antigua and barbuda': case 'argentina': case 'aruba': case 'bahamas': case 'bahrain': case 'bangladesh': case 'barbados': case 'benin': case 'bermuda': case 'bhutan': case 'bolivia': case 'bonaire': case 'botswana': case 'bouvet island': case 'brazil': case 'brunei': case 'cambodia': case 'cape verde': case 'cayman islands': case 'central african republic': case 'chile': case 'china': case 'christmas island': case 'cocos (keeling) islands': case 'colombia': case 'congo': case 'cook islands': case 'cuba': case 'curacao': case 'dominica': case 'dominican republic': case 'ecuador': case 'egypt': case 'eritrea': case 'ethiopia': case 'falkland islands': case 'fiji': case 'gambia': case 'ghana': case 'grenada': case 'guam (usa)': case 'guinea bissau': case 'guyana': case 'hong kong': case 'india': case 'indonesia': case 'iran': case 'iraq': case 'israel': case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; JavaScript seems to be disabled in your browser. All deliveries are made between 8am and 9pm, 2 - 3 Working Days (If ordered before 9pm). I went this past Wednesday amd and I must say the place was well organized and pretty eye . A Pretty Little Thing spokeswoman said: "All companies that sell products to customers in California are legally required to comply with California's Proposition 65 legislation. Unfortunately, we are currently unable to process exchanges. } Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Send Returns to: Pretty Little Things. Keep your lounging look super chilled with this sweatshirt. Please use the contact form below to let us help with your query. UK Nominated Day Delivery*. PrettyLittleThing *Unlimited Next What is PrettyLittleThings return policy? Download your free returns label here, and post back to us from your local post office. They're a quick, easy and secure way to drop off returns. After packaging your items, follow the instructions on the PrettyLittleThing return portal. Please note that our 12 month Unlimited UK Next Day Delivery service excludes UK Next Day Evening Delivery. Contact Us Here. Sorry! PrettyLittleThing *Unlimited Next Day service will be reduced Click here for additional information: www.boohoocapricingsettlement.com. Beauty products and accessories cannot be returned for hygiene reasons. 28 Days. Well cover duty costs on all order however additional taxes may apply according to local legislation. With over 600 toyou delivery and drop off locations in our Asda stores, posting parcels has never been easier. Now you are. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. 3. We're sorry but we are unable to offer a free returns service. If you have not been refunded after 14 days of returning the item(s), please contact us with your order ad returns tracing details. You'll receive your refund within 10 days after processing. Just scan your label to open a locker compartment. If you wish to have the parcel redelivered, please contact us. Looking for something to do in Fallout 4? 2 - 3 working days. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. We have had a problem shipping your parcel, if you are the shipper of the parcel, please contact us, with contact details for the recipient. // ]]>. There is no limit on how many times you order. 4. If you have misplaced this label, you can download a new one below. Wanna join our gang? Day is only available for delivery to UK addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. Please ensure that lingerie and swimwear items are tried on over your own underwear. By beccaw223 . As soon as we have processed your refund, you will receive an email notification. Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. This is fast fashion accelerated. How strict is the PrettyLittleThing return policy? Package up your unwanted purchase with a note inside including your name and order number (youll find this on your confirmation email). Shipping. Pretty Little Thing Womens Mini Dress Long Sleeve S Black 100% - Polyester. Please return using a standard trackable service. Some people who are used to purchasing clothes online might be disappointed that Pretty Little Thing offered a fairly short return policy. This is a 3D Secure payment option that some banks use. God should be glorified because He rules as the ultimate authority over the universe He created. You'll need to create and print one label per parcel. Beauty products and accessories cannot be returned. Make sure to keep your proof of postage! The policy is pretty simple. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. Click here to start. We've collected the item from the sender. PrettyLittleThing *Unlimited Next Day delivery is for personal use only and is not available for customers who purchase goods for business, re-sale or wholesale purposes. If this is the case then we can reasonably decline your refund. Very good customer service and very reassuring.
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